OB
Otsiele B
1 reviews | Active since Feb 2019
20 Jul 2021, 19:51
I don't want a refund!!
So they wanna process a refund because they can't locate my parcel. I do not want a refund i want what I ordered. Please dispatch ny hoodie again?
Failure to fo so will leave me with no choice but to refer the matter to the ombuds.
Thanks
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TFG's replyOfficial
21 Jul 2021, 14:55 Dear Otsiele Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply21 Jul 2021, 14:55
Official
Dear Otsiele Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team