1 reviews | Active since Feb 2013
I don't have an account but I get calls at least every month that owe them!
<p>In 2014 my ID was cloned and my account was re-opened and used by someone. I received a statement and I took this up with TFG with an affidavit and my new ID and the issue was resolved. I never used this account since the first time I closed it. I don't even know if my account was left open after that or what happened but now I'm apparently in arrears with TFG and I am getting calls from their collectors, telling me that legal action will be taken against me. Yet another company that just takes up whatever they are given without investigating. I have called the customer care, been told I would get a call back and I'm still waiting. This is such a never ending nightmare!!!</p>
Good day Smashy,
Please accept our sincere apologies for any inconvenience and frustration caused.
We have escalated your concern to the Forensic Department and a consultant will revert shortly with feedback.
Thank you for contacting us regarding your experience.
Kind regards
The Customer Support Team
Good day Smashy,
Please accept our sincere apologies for any inconvenience and frustration caused.
We have escalated your concern to the Forensic Department and a consultant will revert shortly with feedback.
Thank you for contacting us regarding your experience.
Kind regards
The Customer Support Team
