ON
Oscar N
1 reviews | Active since Mar 2017
24 Jun 2021, 19:05
I bought 4 egiftcards on the 2nd of April 2021,update the recipient hasn't received them
I bought 4 egiftcards on the 2nd of April 2021,update the recipient hasn't received them.i had to buy another 4 egiftcards since they were investigating. What ****es me off is it appear on my statement and I've got proof of payment.They are taking me from pillar to post,I'm spending on airtime,data and petrol,probably I've spent more than the R400.
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TFG's replyOfficial
25 Jun 2021, 09:59 Dear Oscar
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team
TFG's reply25 Jun 2021, 09:59
Official
Dear Oscar
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards
TFG Customer Support Team