CM
Cynthia M
1 reviews | Active since Mar 2021
12 Mar 2021, 15:15
Horrible TFG service (Makharm store in Mthatha Plaza) and customer service call centre)
Horrible service and ********.
1. You keep charging me for magazine subscriptions I never took
2. My phone insurance claim has been pending for over 6 months now with now clear progress nor communications from you
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Replies (1)
TFG's replyOfficial
12 Mar 2021, 15:24Dear Cynthia
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via sms shortly.
Kind Regards
TFG Customer Support Team
TFG's reply12 Mar 2021, 15:24
Official
Dear Cynthia
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via sms shortly.
Kind Regards
TFG Customer Support Team