TM
Tumelo M
1 reviews | Active since May 2015
25 Jun 2020, 09:38
Horrible service from TFG, even after I made numerous calls to them
I made an online order in the 30th of May 2020. To this day I still haven't received my package. I called on the 23rd of June to cancel this order and I notice that this hasn't been processed as well. I am frustrated at this type of service from a company I have supported over the years. Please cancel this order as a matter of urgency and process my refund.
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TFG's replyOfficial
31 Aug 2020, 19:10Dear Tumelo
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
TFG's reply31 Aug 2020, 19:10
Official
Dear Tumelo
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team