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Angela T
1 reviews | Active since Aug 2020
11 Apr 2023, 17:11
Horrible service
I want to exchange my sons joggers which were bought by his father and they told me they want receipt and I got them. Now they cant exchange they need his card for exchange, why so many hoops when there is proof of purchase? I am so irritated right now and my son is going to camp he needs them, his dad is far away he wont even come back this side anytime soon.
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Replies (2)
TFG's replyOfficial
12 Apr 2023, 08:36 Dear Angela
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply12 Apr 2023, 08:36
Official
Dear Angela
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
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Angela T's updateReviewer Update
14 Apr 2023, 07:07Thank you for assisting with the exchange and thanks to Simphiwe for being patient with me.
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Angela T's update14 Apr 2023, 07:07
Reviewer Update
Thank you for assisting with the exchange and thanks to Simphiwe for being patient with me.