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charmaine M
1 reviews | Active since Aug 2015
19 Sept 2020, 21:26
Horrible service
TFG is just incapable of solving customer queries, it has been a week since I complained about my credit issue and up to date the problem is still not sorted out. This says a lot about the type of stuff that they employ and non-competency. I'm shocked and disgusted by their service.
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TFG's replyOfficial
22 Sept 2020, 10:47Dear Charmaine Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply22 Sept 2020, 10:47
Official
Dear Charmaine Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team