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Pretty M
1 reviews | Active since Feb 2020
18 Dec 2020, 03:00
Horrible online delivery system
Placed an order on the 5th for my child’s shoes. Received an email on the 7th that the order has been handed over to a courier. Till to date the order has not been delivered. My child cried so much as the shoes were supposed to br worn on the 16 but he had to wear old shoes because of a disgusting service from Sportscene.
No communication whatsoever! Christmas is just few days away. What will i say to my child about his shoes??
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TFG's replyOfficial
22 Dec 2020, 08:26Dear Pretty Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply22 Dec 2020, 08:26
Official
Dear Pretty Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team