NH
Nathan H
1 reviews | Active since Jun 2019
31 Jul 2022, 13:18
Horrible Online Customer Support
TFG online customer services sucks big time , I logged a call on 31 July 2022 at 8 am through to 12pm and not once have they managed to resolve my issue after promising countless times that the issue has been resolved , for such a big establishment to have such poor service is atrocious. This is the kind of things that makes one close your accounts permanently and advise friends and family to do the same , definitely a 0 for service from me
Helpful (0)
Replies (1)0
Replies (1)
TFG's replyOfficial
01 Aug 2022, 08:13Dear Nathan Hendricks
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply01 Aug 2022, 08:13
Official
Dear Nathan Hendricks
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team