TM
Tshepiso M
1 reviews | Active since Mar 2013
30 Sept 2020, 17:05
Horrible online buying experience ever
I bought five items from Foschini on the 25th August 2020 I've received one item and the rest were not delivered due to incorrect address, which does not make sense as I've placed an order for all the items at the same time not sure how can 1 item delivered to the same address then have address problem with the rest. after several emails and phone calls to follow up, till today I have not received my order nor received my credit note as promised.
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TFG's replyOfficial
01 Oct 2020, 08:39Dear Tshepiso Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply01 Oct 2020, 08:39
Official
Dear Tshepiso Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team