HORRIBLE CUSTOMER SERVICE

<p>I am currently employed as a contractor, with my contract being renewed anually, my account was blocked due to my contract expiring in March 2016 and I havent purchased anything since then until a few days ago when I tried to use my card and was only made aware of this. There is another 6 months remainig before my contracts expire again march next year so they are unable to re-open my account yet my payments are happily accepted. At least have the decency to send your customers a sms to say their account will be blocked so they can provide new documents...</p> <p>PS. customer service in the call centre needs attention...</p>