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Thabiso S
1 reviews | Active since Aug 2019
05 Mar 2021, 09:31
HORRIBLE CUSTOMER SERVICE
I have been requesting a statement balance or settlement letter for over 48hours no correspondence from you people to date no phone call nothing... how do you conduct your business.
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Replies (4)TS
Thabiso S's updateReviewer Update
05 Mar 2021, 09:32Send the letter to ***ca
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Thabiso S's update05 Mar 2021, 09:32
Reviewer Update
Send the letter to ***ca
TFG's replyOfficial
05 Mar 2021, 12:16Dear Thabiso
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via sms shortly.
Kind Regards
TFG Customer Support Team
TFG's reply05 Mar 2021, 12:16
Official
Dear Thabiso
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via sms shortly.
Kind Regards
TFG Customer Support Team
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Thabiso S's updateReviewer Update
08 Mar 2021, 07:54Last week i asked for a statement balance/settlement letter its been over 48 hours to date i still have not received ,its not like i owe you people have some integrity.
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Thabiso S's update08 Mar 2021, 07:54
Reviewer Update
Last week i asked for a statement balance/settlement letter its been over 48 hours to date i still have not received ,its not like i owe you people have some integrity.
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Thabiso S's updateReviewer Update
08 Mar 2021, 08:21This is totally unacceptable.
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Thabiso S's update08 Mar 2021, 08:21
Reviewer Update
This is totally unacceptable.