KK
Kim K

1 reviews | Active since Feb 2023

03 Feb 2023, 23:48

High expectation.

ATTENTION MANAGEMENT.

Dear CEO

I am writing this email with great satisfaction and gratitude regarding a young man this assist me today Leighton Afrika you are a customer service champion I thank you for assisting with my issue regarding my out of box failure cell phone your company has the worse area managers make me wonder why you are in the customer service department agent seat

Jy sit al die area manager in die oor I wanted your CEO email so that’s I can advise him on the poor management his company.

Thank you keeping me in the loop with the calls and keeping me up to day on the issue evens if it took me more then 2 weeks to get my cell I wish you got my call sooner and to everyone on hello Peter if you have any issue don’t ask a manager that knows nothing ask for Mr Afrika

My your dreams in operations come true my boy your are going to put The Foschini Group on the map.

0
Replies (1)
TFG
TFG's reply04 Feb 2023, 07:54
Official
 Dear Kim

Thank you so much - Your positive feedback is highly appreciated.
We wish you and your family well over this challenging period.

Be safe and take care.