1 reviews | Active since Dec 2010
Harressment and Incorrect Charges
<p>I have been trying for Months to sort out my account, The due amount keeps changing and additional charges keeps getting added, now up to R160 or something. </p> <p>I had paid up the account and asked to close, shortly afterward got called offering magazine and I said not interested as paid account up. They still added on. This was eventually reversed but not ever get confirmation on due amount. I am still getting calls from legal, threatening me, telling me to go into store etc. Will tavel and Time off to visit will cost me too much, No-one can give me a proper account Of what my capital is meant to be, they say no Collection charged, But apparently letter etc are being added. I have always said will pay the capital that they can prove is correct. I just had a rude "Ms Thompson" Call me know, trying to belittle a client with her tone and attitude like she is superior. I had 6 missed calls on my cell phone today alone. This is Harressment. All I want it to close my Account as am leaving for UK as Told them again on Saturday when they called and told the guys the same thing.</p>
Good day ljmack00,
Thank you for your comment.
Your e-mail has been escalated and a consultant will be in contact with you soon.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind regards
The Customer Support Team
Good day ljmack00,
Thank you for your comment.
Your e-mail has been escalated and a consultant will be in contact with you soon.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind regards
The Customer Support Team
