AN
Asheeqah N

1 reviews | Active since Oct 2020

01 Sept 2021, 12:33

Harassment on my cell, yet I do not have an account with you

Following my complaint in October 2021

Since the start of August I've been getting calls regarding a debt for someone else and I DO NOT HAVE AN ACCOUNT WITH TFG.. I WAS ADVISED MY DETAILS WERE REMOVED FROM YOUR SYSTEM. NOW AFTER A FEW MONTHS I'M GETTING CALLED AGAIN.

NOT EVEN CALLED. BEING HARASSED!!!!!

I USE MY PHONE FOR MY OWN PERSONAL BUSINESS AND TO CONTINUOUSLY RECEIVING THESE CALLS WHILST GETTING CALLS FROM CLIENTS IS AN ABSOLUTE IRRITATION.

I DO NOT GIVE CONSENT TO MY NUMBER BEING USED BY YOUR DEBT COLLECTION CENTRE AND YOU GUYS ARE AWARE OF THIS.

MY NUMBER WAS SUPPOSEDLY REMOVED BUT AGAIN I'M GETTING CALLS

REMOVE MY NUMBER!!

I DO NOT HAVE AN ACCOUNT WITH YOU AND NEVER OPEN ONE LEAVE ME ALONE!! AND CONTACT THE PERSON WHOSE ACCOUNT THIS IS

IF YOU CANNOT GET AHOLD OF THEM THAT'S YOUR PROBLEM NOT MINE! I DID NOT GIVE THIS PERSON CREDIT NOR IS THW CREDIT WITH ME SO FIND A WAY TO FIND THEM

AGAIN LEAVE ME ALONE

0
Replies (1)
TFG
TFG's reply01 Sept 2021, 14:17
Official
 Dear Asheeqah 
 
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. 
This matter will be addressed and resolved with the highest priority.  
The reference number for this query will be sent to you via SMS shortly.    
 
Kind Regards 
TFG Customer Support Team