ZS
Zelda S
1 reviews | Active since Jan 2019
09 Feb 2022, 16:10
Harassment calls from TFG ***
I get so many calls from this number: *** EVERY DAY. When I answer it's either just silence for a few seconds and then the call drops or it's someone trying to sell me TFG products. This didn't bother me so much until recently. I started getting these calls at 21:00 AT NIGHT, what's worse is they started calling MY EMPLOYER. They called my place of work asking for me to sell me products. When I opened my account I did not give you my employer's number so you could harass me at work for marketing. That is absolutely unacceptable.
Helpful (0)
Replies (2)0
Replies (2)
TFG's replyOfficial
09 Feb 2022, 16:14 Good day Zelda Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
TFG's reply09 Feb 2022, 16:14
Official
Good day Zelda Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
ZS
Zelda S's updateReviewer Update
17 Feb 2022, 11:42I got an email on 2022-02-10 stating that my numbers have been removed and I will no longer receive these calls. I am still receiving these calls.
ZS
Zelda S's update17 Feb 2022, 11:42
Reviewer Update
I got an email on 2022-02-10 stating that my numbers have been removed and I will no longer receive these calls. I am still receiving these calls.