KP
Keneilwe P

1 reviews | Active since Jan 2016

22 May 2017, 14:27

Harassment

<p>I have been getting a call from a company called TFG in Capetown (Debt collectors for Expect store), They change numbers all the times and they always want to speak to Thabo. I have been explaining to them that I don't know any one by that name but they don't seem to stop calling. Its been 4 months already explaining the same thing everyday. I can't take this anymore. On Friday 19 May 2017 at 10:39 when they called I got so ****ed off with the lady called Gugu who claims that she doesn't dial the number on her own, the system dials my number automatically. You guys are really a distraction in my life. PLEASE find another way to deal with this issue and stop districting my life.</p> <p> </p> <p>What ****es me off the most is that i don't i dont even know that guy called Thabo and I always tell them that its a wrong number but these guys haven't made other means to find Thabo like tracing him with his Address rather than calling me everyday. </p>

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Replies (2)
TFG
TFG's reply22 May 2017, 16:17
Official

Good day Kennay

Thank you for your comment.

The information has been brought to our attention and will be escalated to the relevant department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team

KP
Keneilwe P's update26 May 2017, 10:44
Reviewer Update

I wrote a complaint on Monday about TFG group on the same platform, but till now i am still getting phone calls from them requesting to speak to Thabo who is failing to pay his debts. This has been going on for more than 4 months now and I have been explaining to them that I don't know Thabo.

The consultants who calls me always say I'm Thabo's spouse. This is even affecting my marriage now because my husband thinks I'm cheating. When will this matter be resolved?

I don't know who Thabo is, please stop disturbing my peace by calling me. I can't lose my marriage because of this. If the TFG group fails to resolve this I will have to take further steps and sue the company.


I received a call again from TFG at 08:40 this morning and the consultant wasn't friendly, she even cut the call before I even finished talking.

This is not only affecting my marriage but my work also as I'm being distructed everyday.

Please find another way to find this Thabo person.

PLEASE STOP DISTURBING MY PEACE.