1 reviews | Active since Jul 2016

22 Jul 2017, 12:51

Harassing clients

<p>I have an account with TFG and I've missed a single payment due to changing jobs. Even after sending me numerous SMSs to inform me of what is due this coming month, they continue to call me 50 times a day (during and after business hours) to say the same thing and I believe this to be not only a form of harassment but disturbing as well. I've tried to inform their consultants but nothing has changed. </p>

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Replies (1)
TFG
TFG's reply22 Jul 2017, 13:36
Official

Good day zuko-qualow -mbangxa,

Thank you for your comment.

The information has been brought to our attention and has been escalated to the Collections Department and a consultant will revert with feedback soon.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team

Best regards,