SW
Sh W
1 reviews | Active since Apr 2019
07 May 2023, 06:49
Goodbye TFG
Will never trust you again after having my account for years and paying it on a regular you block my account and your agents still have the nerve to be rude and tell me **** no more! Paying and closing this shifty account
Helpful (0)
Replies (4)0
Replies (4)
TFG's replyOfficial
07 May 2023, 12:07Hello Shevone
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We appreciate you taking the time to bring this matter to our attention, and we assure you that we are taking immediate steps to resolve the issue. We will do everything we can to regain your trust and restore your confidence in our services.
You will receive a reference number shortly, and we will keep you informed of our progress. Thank you for your patience and understanding.
TFG Customer Support Team
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We appreciate you taking the time to bring this matter to our attention, and we assure you that we are taking immediate steps to resolve the issue. We will do everything we can to regain your trust and restore your confidence in our services.
You will receive a reference number shortly, and we will keep you informed of our progress. Thank you for your patience and understanding.
TFG Customer Support Team
TFG's reply07 May 2023, 12:07
Official
Hello Shevone
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We appreciate you taking the time to bring this matter to our attention, and we assure you that we are taking immediate steps to resolve the issue. We will do everything we can to regain your trust and restore your confidence in our services.
You will receive a reference number shortly, and we will keep you informed of our progress. Thank you for your patience and understanding.
TFG Customer Support Team
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We appreciate you taking the time to bring this matter to our attention, and we assure you that we are taking immediate steps to resolve the issue. We will do everything we can to regain your trust and restore your confidence in our services.
You will receive a reference number shortly, and we will keep you informed of our progress. Thank you for your patience and understanding.
TFG Customer Support Team
SW
Sh W's updateReviewer Update
08 May 2023, 16:21Thank you so much to Lee Africa who assisted me and went out of his way to resolve my issue I really do appreciate the great customer support he is rude like the previous consultants I spoke to and has knowledge about his Job even fixed my bureau issue that the previous consultant messed up staff like him needs to be recognized please and when it's incentives etc he better get the best really do appreciate it thank you
SW
Sh W's update08 May 2023, 16:21
Reviewer Update
Thank you so much to Lee Africa who assisted me and went out of his way to resolve my issue I really do appreciate the great customer support he is rude like the previous consultants I spoke to and has knowledge about his Job even fixed my bureau issue that the previous consultant messed up staff like him needs to be recognized please and when it's incentives etc he better get the best really do appreciate it thank you
SW
Sh W's updateReviewer Update
08 May 2023, 16:21After months of battling with this issue he assisted me thank y0u! He is amazing
SW
Sh W's update08 May 2023, 16:21
Reviewer Update
After months of battling with this issue he assisted me thank y0u! He is amazing
TFG's replyOfficial
09 May 2023, 10:05Hello 😊
Great to hear that you had a positive experience with our company!
We are thrilled to know that our efforts to provide excellent customer service and high-quality products/services have paid off.
It's always a pleasure to hear when our staff makes a positive impact on our customers.
Your feedback is valuable to us and we will continue to strive to exceed your expectations. Thanks again for choosing our company and we look forward to serving you again in the future!
TFG Customer Support Team
Great to hear that you had a positive experience with our company!
We are thrilled to know that our efforts to provide excellent customer service and high-quality products/services have paid off.
It's always a pleasure to hear when our staff makes a positive impact on our customers.
Your feedback is valuable to us and we will continue to strive to exceed your expectations. Thanks again for choosing our company and we look forward to serving you again in the future!
TFG Customer Support Team
TFG's reply09 May 2023, 10:05
Official
Hello 😊
Great to hear that you had a positive experience with our company!
We are thrilled to know that our efforts to provide excellent customer service and high-quality products/services have paid off.
It's always a pleasure to hear when our staff makes a positive impact on our customers.
Your feedback is valuable to us and we will continue to strive to exceed your expectations. Thanks again for choosing our company and we look forward to serving you again in the future!
TFG Customer Support Team
Great to hear that you had a positive experience with our company!
We are thrilled to know that our efforts to provide excellent customer service and high-quality products/services have paid off.
It's always a pleasure to hear when our staff makes a positive impact on our customers.
Your feedback is valuable to us and we will continue to strive to exceed your expectations. Thanks again for choosing our company and we look forward to serving you again in the future!
TFG Customer Support Team