LS
Lorinda S

1 reviews | Active since Oct 2018

02 Sept 2022, 14:58

Going crazy for 40 that was charged for 2 emails

Him please kindly advise if you talk to agents about the account you keep on phone and over charge your account. Then there is 40 difference because of R20 email, what us completely over charge. Then you start over again because of your over charges keep on phone and message with email. Is Foschini making money with this it seems like it, going crazy about 40? Really is this not bit over the top and rediculous?

0
Replies (1)
TFG
TFG's reply02 Sept 2022, 15:22
Official
Dear Lorinda 

Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.    
Kind Regards TFG Customer Support Team