HP
Heinrich P

1 reviews | Active since Mar 2018

24 Nov 2018, 15:20

Get with the times!!

So I tried to purchase a fair amount of items on my account, only to be denied by the teller. Using Samsung Pay I displayed my card and card number but was told they need the actual card for the purchase. Nowadays everyone wants you to have an account or rewards card with them which means you sit with a bunch of cards in your wallet.

But wait... have you seen the tech of today? Cause TFG hasnt... bunch of useless ****. How do you have stores in this day and age but you cant keep up with the times? Sort your **** out! Upgrade your systems and change the *********** fools in your head office. Thanks TFG for assisting in holding South Africa back. Our counties systems suck in comparison to the states, UK and even historical cities in Europe. Congratulations you are a just another bunch of muppets incapable of breaching the s****s of SA.

I will shortly settle my account in full and close my account. There are suitable competitors that can get my business. I hope you get this cause who knows... i would probably need to fax my complaint in. Blady joke

0
Replies (1)
TFG
TFG's reply29 Nov 2018, 15:07
Official
 Good day Heinrich Painczyk,  We are sorry to hear about this and can imagine your frustration! Your feedback has been passed on to the team to investigate and a Service Champion will be in contact with you shortly.  Kind Regards The Customer Support Team