1 reviews | Active since Aug 2023
Fuse not assisting with paperwork
Greetings guys I'm an ex employee of Tfg and it's almost 6 months I've been trying to get my maternity paperwork from fuse but they keep sending me wrong paperwork of which I had explained to them that they need to send my month to month declarations from the year I started working over there and I had even emailed them the copy which I was given by department of labour to use but they still not sending it , I'm writing over here because I've been emailing them and reminding them but still nothing , please understand that for the past 6 months I've been given wrong paperwork , I've been up and down department of labour offices and no one will reimburse the transport money I've using worst part they not assisting me fuse is not the same as before there service is so poor .
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service. Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
You will receive a reference number via SMS shortly. Please don't hesitate to contact us if you have any further concerns.
TFG Customer Support Team
Thank you for reaching out to us. We're sorry to hear that you had a less than satisfactory experience with our service. Our goal is to provide consistent and excellent customer service, and we apologize for falling short of your expectations.
We will investigate the matter and resolve it as quickly as possible. We appreciate your patience as we work to address the issue and will keep you updated on our progress.
You will receive a reference number via SMS shortly. Please don't hesitate to contact us if you have any further concerns.
TFG Customer Support Team
