VT
Vuyiswa T
1 reviews | Active since Nov 2015
05 Jul 2019, 11:17
Furious Customer - Dysfunctional online returns process
I bought 5 items online at The Foschini Group (TFG). I returned 3 items (all in one parcel) via Fedex courier services but I was only credited for one item. I am furious at TFG because I keep calling and and I am not getting any help. I have been calling for 2 weeks now and they don't even get back at me. I want my money back, and I am never buying from TFG Online ever again.
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Replies (2)VT
Vuyiswa T's updateReviewer Update
05 Jul 2019, 14:15I returned 2 items from order number p*** but was only credited for only one. I returned one item from order number p*** and I was not credited for it. All three items were collected from me on 20 June 2019.
VT
Vuyiswa T's update05 Jul 2019, 14:15
Reviewer Update
I returned 2 items from order number p*** but was only credited for only one. I returned one item from order number p*** and I was not credited for it. All three items were collected from me on 20 June 2019.
VT
Vuyiswa T's updateReviewer Update
06 Jul 2019, 18:24Thank you so much for the prompt response... I have double checked my items. Please note that the 2 items that I haven't been credited for are from order number P***.
VT
Vuyiswa T's update06 Jul 2019, 18:24
Reviewer Update
Thank you so much for the prompt response... I have double checked my items. Please note that the 2 items that I haven't been credited for are from order number P***.