IM
Isaac M
1 reviews | Active since Sept 2018
20 Jan 2022, 01:07
Funeral claim
Terrible expirience on their insurance department nobody wants to account for anything I submitted all the requirements for a claim in October 2021 i haven't heard anything from them regarding the claim payout they hangout the calls if they not sending you from pillar to post is just terrible it's not fair for clients to go through such terrible experience for a claim.
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Replies (2)
TFG's replyOfficial
20 Jan 2022, 07:59Dear Isaac Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply20 Jan 2022, 07:59
Official
Dear Isaac Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
IM
Isaac M's updateReviewer Update
03 Feb 2022, 18:48I'm still in the same process of claming for jet club it hasn't been resolved I would appreciate if can be handled as well
IM
Isaac M's update03 Feb 2022, 18:48
Reviewer Update
I'm still in the same process of claming for jet club it hasn't been resolved I would appreciate if can be handled as well