KM
Karabo M

1 reviews | Active since Jan 2015

10 Oct 2019, 09:02

Frustrated with TFG Online shopping & Unavailable managers.

Bought tracksuit + a puffer jacket, received the jacket and track-top without the pants when i initially paid for a set. Online support so ****in *********** being told there's an investigation that will take place ****in hell - how long do i have to wait for what i have paid for. I don't care about your investigations, do that but don't penalize me for your mistake. I want the TRACKSUIT THAT I PAID FOR...!!!

0
Replies (1)
TFG
TFG's reply10 Oct 2019, 09:20
Official
Good day Karabo

We confirm that your complaint is being dealt with as urgent and we will revert back to you as soon as possible. 

Please accept our sincere apologies for the delay and any inconvenience  caused as a result thereof.

Kind regards 
The Customer Support Team.