MK
Matshidiso K
1 reviews | Active since Sept 2020
15 Oct 2020, 11:08
Frustrated and annoyed
On the 26th of September I made an online purchase at exact one the tfg stores I got the confirmation that the purchase was successful, however even to this day I still don't have the item I bought, I have communicated and I have been to the store where the item was meant to be delivered to find that it wasn't. I need help to sort this out
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TFG's replyOfficial
16 Oct 2020, 16:31 Dear Matshidiso Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply16 Oct 2020, 16:31
Official
Dear Matshidiso Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team