1 reviews | Active since Dec 2018
********** subscription
Hi, I have been found that my Tfg account balance has shot up drastically over the past few months.
After investigation it's been found that I have been subscribed to a magazine that has been accumulating on my account.
I have never accepted such a magazine and I remember getting a call from a call centre a long time ago selling such a service to me. I requested the call recording from Tfg however I got no assistance.
I refuse to pay for a something that I have been subscribed to by error or **********ly.
I have been back and fourth with emails and phone calls to Tfg trying to get help for this error to be ammended but no one seems to be of help.
I feel fraustrated being a long time customer of Tfg n always having my account up to date.
Please can I get some help.
Regards Antoinette
It's upsetting to know that my balance has picked up due to this and the interest was being added incorrectly cos the balance was increasing by something I never asked for.
Pls sort urgently so I can update my account at the soonest as this is now negatively impacting my credit history
I'm so upset
Regards
Antoinette
It's upsetting to know that my balance has picked up due to this and the interest was being added incorrectly cos the balance was increasing by something I never asked for.
Pls sort urgently so I can update my account at the soonest as this is now negatively impacting my credit history
I'm so upset
Regards
Antoinette
Still no response!!!!
Still no response!!!!
