1 reviews | Active since Aug 2013
********** advertising by TFG
I ordered an item online with TFG and the stock was available. I paid and everything. When checking up on the order I noticed the TFG had cancelled the order. I then called their customer service number only to be told that the item was out of stock. This item was purchased to take overseas as a gift for someone, so now I have to think of something else to take, along with the fact that I must now also wait for 10 days for my money to be refunded. This is false advertising, and I expect my money to by refunded immediately!! How does an organisation advertise something as being available, and once the client has paid, then just cancel the order and not even have the decency to even call to inform the person.
Their service is despicable to say the least.
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
