********** account opened in my name

Some time between September and October, I went to the jet store in Mams mall. I had a person working in the store, who I guess opens new accounts for people approach me and offer to make me a new card since mine was old.

I have a Total sports account with tfg so I didn't have a problem with changing the card to a new one. Fast forward bout a month later, I'm being told that the person actually opened a new account for me.

I didn't ask for a new account, why would I ask for a new account in the same company. I'm not stupid.

I went back to Jet Mams mall to ask that they close this account because I never asked for it, the person who opened it for me, did so under false pretense and without my consent. This equates to *****.

I was given a phone to talk to who I was told is the manager and the person assured me that they would close the account.

I informed them that I will be leaving the country permanently and this person assured me that the account would be closed.

Now today I received an email that they didn't just open a new account in my name but they also opened an insurance policy with the number

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I now out of the country, thus I'm rendered powerless at the moment to go and give those ********** Jet Mams mall piece of my mind. I have always been a loyal customer to tfg and didn't think there would be ***** involved with my name. Im really upset and disappointed by the behaviour of your employees.

Tfg group. I want the account closed ASAP. I DID NOT AGREE TO THE NEW ACCOUNT OR INSURANCE POLICY.

If you're gonna call, you will have to request my Austrian number otherwise email is the the only way you can communicate with me. I'm not happy.