TM
Tebogo M

1 reviews | Active since Feb 2014

25 Jul 2021, 20:45

***** in my account

I had my Foschini card in Rustenburg but The card was replaced in Jan 2021 at Boksburg without my knowledge and ***** was done on my account in Jan 2021. I reported the ***** and it was cleared and got a new card in June 2021. Now in July I’m going to shop and was told the card is blocked only to find out that there is another ***** the card was replaced at Brakpan and a spree shopping was done at Menlyn. So how can a card be replaced 3 times in a space of 6 to 7 months. Now I have to report the ***** again I’m tired of TFG and their bad service.

0
Replies (1)
TFG
TFG's reply26 Jul 2021, 10:42
Official
 Dear Tebogo Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.     Kind Regards TFG Customer Support Team