ZG
Zanele G

1 reviews | Active since Mar 2019

31 Mar 2019, 19:46

***** case

Hello peter I dnt know if u can help me my husbands account at sportscene sum1 bought for almost R6000 online im so stressed I dnt know wat to do or how will it end up being will dey want us take pay an account dat we dnt know or will da insurance help paying it plz help

0
Replies (5)
TFG
TFG's reply01 Apr 2019, 16:33
Official
Hi Zanele

Thank you for your feedback and for bringing this to our attention.
We can imagine you’re feeling very frustrated. 
We’ve passed your query on to the Financial Services team for urgent investigation. Someone from that team will contact you directly. 

Kind regards,
 The Customer Service Support Team 


Best regards,

TFG
TFG's reply02 Apr 2019, 09:39
Official
Hi Zanele
An Administrator from the New Accounts department has tried contacting you to try and obtain your husband's details to advise on the process of disputing a ********** account. Unfortunately both numbers went to voicemail,  both *** and *** 

Please advise what number we can contact you on?

Best regards,

TFG
TFG's reply05 Apr 2019, 09:40
Official
Good morning Zanele
An sms has been sent to you to  requesting the you to contact the Forensics Department.

Best regards,

ZG
Zanele G's update05 Apr 2019, 11:43
Reviewer Update
I dd call dem dey said dey will send me anada sms or call and now i jst received anada email da last item was received jst now
ZG
Zanele G's update05 Apr 2019, 11:46
Reviewer Update
Rather use da *** numbers plz