Foshini Waterfall Mall Rustenburg

I am a pensioner and I bought sandals from Foschini in February 2023 for R299, my account was then R0.00. After that I paid R50 to insure my account which I had for more than 50 years, would not be in arrears. Afterwards I was in hospital for a month . After the discharge I could not walk for also about a month. When I wanted to wear the sandals, I realized that the one sandal was damaged. I took the sandals back to Foshini Waterfall Mall Rustenburg, were the purchase were made. When I was there the sandals were on sale for R179. I did not have the slip for purchase and they did not even tell me that the same sandals were theb on special!!! I realized that for the first time, when they called me to telling me my account was in arrears. What a shock!! It seems that with the return they put in a purchase for R179 and then make the return. I told this every time they call me and even rep**** with emails to settle this matter!!! Every time they phone they add R20 extra for it. Even for every email.etc. they increase the amount. I am so sick to tell this story over and over without any success!!!! No one assist me untill now!!!!! I am very disappointed and will try to never ever use this account. This is disgusting!!!! Petro Bosch Rustenburg.