Foschini mall of Africa is a ****!!!!

Hi there. Today I was at foschini in mall of Africa, where I spent 4 hours picking clothes for my kids to lay-bye.

Once at pay point I was told by a lady called Memory their offline but I could try through tyme bank which was honestly bull because I could take out my own laybuy made a month ago.

I then attempted this tyme bank as I had spent so much time at store so I gave it a try which later would say I did not qualify to. This works like a credit card and I normally do laybuy because I know I would not fit criteria of such.

It was so weird an Indian lady came and she wanted the same option. Gave them hell and they came discussing if they should just give her the lay buy or not. And that is when I knew that their pushing this tyme bank thing sales by force. The told me to wait on the side they would help,I spent hours waiting with no help with a baby.

I was really pushed to the edge and to my limits and angered as they were Willing to assist the Indian lady but not me, i got home and I made calls to head office,I spoke to someone at the the lay buy department who then confirm they were pushing sales for this tyme bank. I honestly took out a lay by how was it possible to do that if the service was not available and they could not help with a manual or any other option yet the option to laybuy still remains. I' put the stuff aside and said I would come back today as this too hours to do, and nobody was even remorseful for the ill treatment. I would later go back with my husband who would try the tyme bank thing to only not be successful.

I spent the whole day at one shop you could even refer to footage and could not even get an apology,the attitude!!!!!!! Appalling and I know they don't care much but like what is this