Foschini Harassment From Rude Staff

I am facing harassment from the Foschini group in spite of the fact that I paying what I can, and have committed to pay, since Covid came along and made our financial situation worse. I have agreed with Foschini to pay at least R300, yet I still get harassed despite my fulfillment of this obligation. The harassment is so bad that yesterday morning (03 August 2020) at 07:46, I got a call from a very rude call centre agent demanding that I make a payment. She didn't even ask if 07:46, when I am busy getting ready for my day, and not open to interruption, was a good time to call. When I told her that I do not appreciate being called at 07:46 she rudely responded that that was the time she started working, displaying a disregard for my right to be called at a time that is convenient to me. I have had it with Foschini and their lack of respect for me as a paying customer who is consistent. They have even neglected to spell one of my names correctly despite my many attempts to rectify the error. I have tried several times over many years to rectify the spelling of my name, with no success, and now they have the audacity to harass me, a paying customer, who still pays even now during this pandemic. I cannot wait to conclude my business with Foschini by paying them off and ceasing to purchase from any of their stores. They have displayed a sick disregard for their customers, and an even bigger amount of disrespect. The woman who spoke to me co****ly yesterday must be disciplined, as that is no way to speak to and retain customers. I am severely appalled and disgusted given my consistent and outspoken support for this company. Many of my friends and family have bought there as a result of my word of mouth marketing.