Foschini ****
Foschini took money from my account for goods that were not available and still hasn’t refunded my money. They have the gall to take the money our days after communicating that a refund is being processed and close the case while my refund is still not processed. Never shopping on Bash again
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TFG's replyOfficial
28 Jun 2023, 15:10 Good day Abigail
Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We’re so sorry this has happened to you
We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards TFG Customer Support Team
Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We’re so sorry this has happened to you
We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards TFG Customer Support Team
TFG's reply28 Jun 2023, 15:10
Official
Good day Abigail
Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We’re so sorry this has happened to you
We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards TFG Customer Support Team
Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We’re so sorry this has happened to you
We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future.
This matter will be addressed with the highest priority, your reference number will be sent to you shortly.
Warm regards TFG Customer Support Team