CR
Cindy R

1 reviews | Active since May 2018

18 May 2018, 14:36

Fighting *****

I appreciate TFG's commitment to fighting *****. In this particular instance it was just me overspending online that raised a red alert on their side. I was contacted to verify that I was who I was and everything was handled swiftly. However, with so many other companies failing their customers where it comes to ********** orders on their customers' accounts I felt I needed to acknowledge where some praise is due. The woman who assisted was professional and patient with me too, so big thanks all round.

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Replies (1)
TFG
TFG's reply18 May 2018, 14:43
Official

Good day cindy-kim-roland

That's great to hear! We are obsessed with customer service and will be sure to pass this on to the department manager.

Regards

The Customer Support Team