#Feesmustfall from TFG

Absolutely PATHETIC!!!! how in Heavens sake can you charge a customer fees on an account????? I get the fact that collections department need to make contact with a customer, however you guys charge me for the phone call R20.00????? (where the heck do you get this amount, which damn network are you using!????) also for a collection letter R 20.00 (I never once agreed for you to send me any letters!!) oh and R20.00 for a blady email(pleeease do tell me the network you're using to find these obscured amounts???). DISGUSTING is the best way to describe what you do to people. No one ever agreed and it wasn't on my signing contract that I will be charged for collections usage!! I'm sick and tired of your pathetic service. I call the customer call centre and get shoved throughout the damn place. DONT EVEN PHONE ME! just LEAVE ME ALONE with your terrible service and hell gone fees!! I hope I never ever deal with your company again even when my account is paid up. Also!! STOP selling your customers data to call centres! money hungry vultures!! the next time I find out my contact/data was sold to a call centre I will be taking legal action against you TFG!. I hope after people get a chance to read this they NEVER EVER take an account out with you.