YM
Yonelisa M
1 reviews | Active since Dec 2019
01 Mar 2021, 18:54
Fed up
I am sick and tired of having to frequently request TFG to change my account to 6 months. They always change it to 12 months revolving without my consent. They want to make money out of my hard earned cash by charging me interest. I'm so sick and tired of them shame.
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Replies (2)0
Replies (2)
TFG's replyOfficial
02 Mar 2021, 08:15Dear Yonelisa
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via sms shortly.
Kind Regards
TFG Customer Support Team
TFG's reply02 Mar 2021, 08:15
Official
Dear Yonelisa
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via sms shortly.
Kind Regards
TFG Customer Support Team
YM
Yonelisa M's updateReviewer Update
09 Mar 2021, 23:35A weeA week has passed and I have not been contacted. On the 2nd I only received an email saying that my complaint has been logged. From then I've heard nothing.
YM
Yonelisa M's update09 Mar 2021, 23:35
Reviewer Update
A weeA week has passed and I have not been contacted. On the 2nd I only received an email saying that my complaint has been logged. From then I've heard nothing.