1 reviews | Active since May 2011
False Online advertising
<p>on the 25th at 9:55 am i received an email from Archive regarding the Pay Day 30% Off Sneakers promotion ending at 11:30 am. i purchased a pair of Addidas sneakers and app**** the voucher code ARCHIVE on checkout.</p> <p>When the invoice came through it stated the original amount without the 30% discount, i emailed the online sales team and was asked if i have a screenshot showing i app**** the voucher code? Who the hell takes screenshots while shopping online? <br />i was told that they do not see record of this, I then advised them to cancel the order as i had only purchased to take advantage of the 30% promotion.</p> <p>i was told its too late to cancel and the order was processed and that i would have to return the goods once received.</p> <p>This was obviously false advertising just to get people to buy their stock, this is utterly disgusting and i will never ever buy from this group. Your consultants Donita Bredekamp and Oscar September did not even to attempt to assist me with obvious **** the group is running.<br /><br />I will be cancelling my account as soon as it paid and after reading reviews on here i know i am not alone,</p>
Good day Sellnick07
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Good day Sellnick07
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
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The Customer Support Team
