False information
<p> I went to activate my acc at archive and I was told that its a must to buy the sneaker cleaners when I activate my account and its your T&C. Previously another shop tried the same trick and I refuse.I went to another shop after I made the purchase and it was confirmed that its not true. wrong strategy used by your staff to sell your products. I want to return them and close the account. Id no ********** 428083</p>
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Replies (3)
TFG's replyOfficial
14 Jun 2017, 12:25Good day Thabie Msiza
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Best regards,
TFG's reply14 Jun 2017, 12:25
Official
Good day Thabie Msiza
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Best regards,
TFG's replyOfficial
14 Jun 2017, 14:29Good day Thabie Msiza
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Best regards,
TFG's reply14 Jun 2017, 14:29
Official
Good day Thabie Msiza
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Best regards,
's updateReviewer Update
24 Jun 2017, 19:49Thank you TGF my issue was resolved.
's update24 Jun 2017, 19:49
Reviewer Update
Thank you TGF my issue was resolved.