False advertising

They don't even need a star because they deserve none I place an order on the 24th of November according to their policy order over R500 should be delivered within 3-5 working days today it's the 5th December when I called querying my delivery thye telling me they will have to refund me 😡😡😡😡these ******** why only when I am calling I am being told I will be refunded if I didn't call what was going to happen? Was ever I going to be notified No. I need my order today I will expose you guys until you do the right thing with people that's not the service I expected from you guys after being a TFG member for the past 7 years only to receive such a disgusting service I have an event to attend tomorrow where am I supposed to buy with last mins while I am at work😡😡😡😡😡😡