1 reviews | Active since Nov 2019
FALSE ADVERTISING AT TFG STORES
TFG false advertising!So TFG is always advertising these amazing "buy 1 get 1 free" deals!Which seems like such an amazing offer. So this past "black Friday" I go to the store and shop shop shop because its "buy 1 get 1 free" but when i get to the till i'm charged a whopping R1600 and not what i expected to pay. I go home and analyse my slip and calculate what i am charged only to find that is is not buy 1 get 1 free!!!!Instead they give a 30-35% discount on each item purchased!Seriously false advertising. Eg. I buy two shorts for my son each priced R80 so according to the promotion i should be charged R80 and the other should be free instead i am charged R52 for each shorts which means im paying R104 and not paying for 1 item and getting the other free. I go to the store the next day to query and i cannot get an answer. But the buy 1 get 1 free signs are advertised all over the store. This is 100% false advertising i am really unhappy and disappointed. This is not good business practise.
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
