PS
Pieter S
1 reviews | Active since Mar 2014
28 Jul 2017, 07:15
False account application received
<p>We received an account application mailer (with a Markhams card attached) in the mail yesterday. It is addresses to our home address and for a person with the name of 'Mr CJ Mbambo' who does not and never lived at our address.</p> <p>So I would like to know exactly how this was opened under a false name? Where was my address obtained from? Is this a ********** account? I would like this matter resolved asap and all accounts linked to our address deleted as I have never opened a TFG account.</p>
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TFG's replyOfficial
28 Jul 2017, 09:27Good day Pieter
Thank you for your comment.
The information has been brought to our attention and will be escalated to the New Accounts Department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Best regards,
TFG's reply28 Jul 2017, 09:27
Official
Good day Pieter
Thank you for your comment.
The information has been brought to our attention and will be escalated to the New Accounts Department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Best regards,