Extreme Terrible online purchase Customer support

Made an online purchase from them on 3 August 2020 till today 19 August my order has not arrived, called them countless times to fix the problem I got the same story that my they will investing what it’s taking so long, they promise to call me back but they don’t, I called yesterday 18 August to speak to the supervisor or Manager of online and every time I call he is she is busy on another call and that he or she will called me back, till now they don’t call me back, I send a few emails to them and they don’t responds only they automated system email responds tell me that my email was received.

I have been a client of TFG group for so many years and my accounts have always been up to date, but if clients have issues with them they give such terrible service I will close all my accounts and I’m going to stop doing busy with them.

There online customer care if useless they don’t care or give a damn about client issues.