Exploitation and ******ion by TFG and Vodacom
This is RIDICULOUS> I bought a Samsung A03Core from Foschini at Festival Mall in Kempton Park. I turned the phone on to set it up and the phone is NETWORK LOCKED to a point where I CANNOT use the phone even with NO sim card in the device. This is just TOTALLY UNACCEPTABLE. I want a complete refund on the entire history of this purchase. If I choose to operate a phone WITHOUT a sim card that is my choice. I should not have to go and buy a sim card on a network that I EXPLICITLY DO NOT WANT TO SUPPORT. Your partnership with VODACOM is utterly trash and as a result you will NEVER have my business again!
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TFG's replyOfficial
24 Aug 2022, 09:00Dear Dylan Le Sar
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply24 Aug 2022, 09:00
Official
Dear Dylan Le Sar
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team