MP
Mmusi P

1 reviews | Active since Jun 2013

13 Nov 2017, 08:25

Exchange an item for a different size

on the 12/11/2017 I went to Due South The Glen to exchange an item I bought from the due south online store. The guy instore told me I couldn't change for another size as I didn't have my tfg card but funny I had the receipt. What is the exchange policy?

0
Replies (1)
TFG
TFG's reply13 Nov 2017, 08:28
Official

Good day MM Pelo

Thank you for your comment.

The information has been brought to our attention and will be escalated to the relevant department for assistance.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind Regards

The Customer Support Team