MJ
Mbasa J
1 reviews | Active since Apr 2017
04 Nov 2022, 12:46
Excellent Service from TFG's Refunds Department
I accidentally overpaid TFG on my monthly account payment via EFT. This was by an amount I desperately needed to survive the month. I was very worried that I would either not get the money back or get it too late. To my surprise TFG's refunds department responded the same day I emailed them with a form I had to fill in. I submitted it the next day with proof of payment and 2 days later the money was in my account. Thank you!
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Replies (1)TFG's replyOfficial
04 Nov 2022, 12:52Dear Mbasa
Thank you so much - Your positive feedback is highly appreciated.
We wish you and your family well over this challenging period.
Be safe and take care.
Thank you so much - Your positive feedback is highly appreciated.
We wish you and your family well over this challenging period.
Be safe and take care.
TFG's reply04 Nov 2022, 12:52
Official
Dear Mbasa
Thank you so much - Your positive feedback is highly appreciated.
We wish you and your family well over this challenging period.
Be safe and take care.
Thank you so much - Your positive feedback is highly appreciated.
We wish you and your family well over this challenging period.
Be safe and take care.
