1 reviews | Active since May 2017

01 Feb 2021, 16:59

Excellent service

I ordered a watch online at sterns and after receiving an order number I noticed that I'll be receiving two watches instead of one(I made a mistake,it's the first time I bought something online) so I quickly contacted the customer service number nd an agent by the name of Noluthando assisted me but the line broke nd I called again nd another lady(I didn't get her name clearly) she took over nd within a few mins I got an email confirming that they have rectified the mishap.. I'm so happy about the speedy response and professionalism from both agents.. Big ups ladies❤️❤️❤️❤️❤️

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Replies (1)
TFG
TFG's reply01 Feb 2021, 19:22
Official
 Dear  Tumelo  Thank you so much - Your positive feedback is highly appreciated. 
 
We wish you and your family well over this challenging period  Be safe and take care