TM
Thulie M

1 reviews | Active since Aug 2019

04 Jun 2020, 05:54

Exact has decided to ignore my email

On Wed, 27 May 2020, 07:09 Thulie Mahlangu <***> wrote: Good day

Last week I took an opportunity on the buy 2 jeggings and pay R299, at the Secunda store, didn't worry about fittings as I was certain of my size,

Wore the black one to my surprise it's big it's as thou I borrowed it yet the blue one fits perfectly, I know Exact doesn't manufacture they sell but this is such an inconvenience as this isn't the first time this is happening to me this year.

Earlier this year I bought for my daughter the same thing happened I never changed the sizes because she's growing.

0
Replies (1)
TFG
TFG's reply31 Aug 2020, 14:40
Official
Dear Thulie  Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority.   The reference number for this query will be emailed to you shortly.     Kind Regards TFG Customer Support Team