TM
Tshepo M
1 reviews | Active since Dec 2019
10 Dec 2019, 14:37
****en poor customer service!!
My order was delivered to the wrong store and no one cared enough to call me. Been going to sportscene jabulani mall to look for my package and they kept telling me it has not been delivered yet, however when i call TFG they said its been delivered. My gf had to call and only to find out the order is at sportscene maponya mall, they did not call me nor they did call sportscene jabulani mall to inform them.
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TFG's replyOfficial
10 Dec 2019, 14:51Dear Tshepo Moshole
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Best regards,
TFG's reply10 Dec 2019, 14:51
Official
Dear Tshepo Moshole
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards TFG Customer Support Team
Best regards,